Privacy policy

Effective 19/11/2009

 

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and we only use the information we collect about you to process orders and to provide a personalized shopping experience.

 

The Information We Collect

This notice applies to all information collected or submitted on the WIPODS website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

 

Name
Address
Email address
Phone number
Credit/Debit Card Information
etc.

 

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

 

Name
Address
Phone Number
etc.

 

If you have signed up for our newsletter or sent us an e-mail query, you have given us your email address and possibly your name as well.

 

The Way We Use Information

 

Email Notifications
When you register as a WIPODS customer, an automated email containing your login details will be sent to your email account. When you purchase goods from us, you will receive an automated receipt by email. You will then receive further email notifications when your order is being processed and again when your order has been dispatched, giving you total piece of mind. We only email you in person if we need to clarify details about your order or if we are responding to your questions or queries.

Email Communications and Newsletters
We send out occasional email newsletters to our customers. Our newsletters contain information about new product releases, special promotions, product updates, discounts and unique offers. You have the option to unsubscribe any any time by logging into your Customer Area and selecting your Newsletter preferences or by going to the Unsubscribe page.

Credit and Debit Card Information
As we use secure third party payment processor PayPal to process credit card and debit card orders, we do not have any access to your credit card information at all. When you make a purchase at this store, you are transferred to the secure servers of our payment processors. No credit card information is ever stored in our site database.

Cookie Usage, Security and Safe Shopping
This website uses cookies to store information on your local computer. These cookies do NOT contain any of your private information; they serve only to store items in your Shopping Basket or to recognize you as a WIPODS customer when you Log In or access Members Only sections. This prevents unauthorized users from accessing your private information.

 

Our Commitment To Privacy

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

 

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

 

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

 

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

 

All customer information stored on our servers about you can be accessed or modified by you at any time by logging into your Customer Area with your email address and Customer Password.

 

WIPODS reserves the right to modify these policies for any reason at any time.